Quote:
Originally Posted by martinyoung
MapD not supported in CM4?
Someone needs to tell our Avaya sales rep. He is providing us quotes for an upgrade from Definity G3r to S8720 with CM4. Since we have five G3r's networked in a BSR call center he has gotten an engineer to help him. They were specifically asked if the MapD was supported in CM4 and they both said yes.
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I think your right, someone needs to talk to your sales rep.
Map D's should work in CM4.0, and you can get support for them. They are suported under existing contracts, but supposedly no new support agreements for them. Also, engineering support for Map D's is going away. Latest rumor is letters are going out as soon as this month reportng end-of-service for them. These are manufacture discontinued items, so even if a zealous sales rep gets one in, you may end up getting hosed in the long run.