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Originally Posted by floydr
IP 403 is working great, but I want to show the same number for all extensions going through the PRI so that all calls are seen as coming from the company and not individual extensions. Currently the system sends the 3 digit extension number to some systems ( cell phones) or "unknown plan " to others. We see the incoming caller id perfectly and the vendor- TelePacific- is not sending any extra digits.
Thanks
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The way to do this is to go into shortcodes in manager and append all of the shortcodes telephone numbers with s1234567890 ( lower case s plus 10 digits that you want to substitute) that start with your dialout prefix in brackets, [9] in my case , to what they were: for example In my #[9]0n shortcode the telephone number '0N' becomes '0Ns1234567890'.. You have to do it all of the bracketed [9] codes.
Then save, merge config and all dialouts will show the number you have supplied.