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Old September 9th, 2007, 11:30 AM   #7 (permalink)
colt45
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Join Date: Dec 2004
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Re: Conceal non DID station extensions

You might be able to use the VDN override feature. The "first" VDN in a call string set to Override=N it becomes the control for that call. It's name, COR, VOA, etc is passed down the line.

So if your first point is a DNIS VDN set Override N and give it an appropriate name such as the TFN, (800)555-1212. Then when the vector routes to a subsequent extension the agent will see the DNIS name not the routed to number.
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