martinyoung

This table is very powerful with lots of cool options, I will suggest a couple for you to play with. Let us assume your DID range is (213) 234-3000 to (213) 234-3999 and you have a four digit dialplan. And that you had some users that do not have DIDs, their numbers are 5000-5999.

You want people to know the DID numbers so those folks can be called directly. In the table put a 4 in the first column, 3 in the second column, third column blank, fourth column put 213234, and in the next column put a 10. What this does is every station that starts with a 3 gets 213234 added to the beginning of the caller id at the receiving end so that person can call back directly.

For the folks that do not have a DID, put a 4 in the first column, a 5 in the second column, third column blank, next column put the ten digit number that you want people to call back on, and a 10 in the next column. When these users call out what the person being called will see is the ten digit number you entered.

There is much more you can do here but this will get you started.

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Marty
Retired Avaya DSIC tech