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lockds · August 23rd, 2007, 09:30 AM

What I have is a lazy manager who want her group of people to be able to immediately send a call on their ext. to hers. I thought I could simply give them a SAC button to her ext and thats it. They could simply activate it when a ringing call needed to go to the manager. This feature works when you want to sen a call to VM. However as soon as I put an Ext. in the send calls button the feature stops working. We are on Call Manager 3.1 and I cannot find anything in sys paramaters that would allow this. Somethings broke or I have a configuration problem somewhere.

August 23rd, 2007, 09:30 AM	#3 (permalink)
lockds Join Date: Aug 2007 Posts: 8	Re: Send all Calls not working to Ext. What I have is a lazy manager who want her group of people to be able to immediately send a call on their ext. to hers. I thought I could simply give them a SAC button to her ext and thats it. They could simply activate it when a ringing call needed to go to the manager. This feature works when you want to sen a call to VM. However as soon as I put an Ext. in the send calls button the feature stops working. We are on Call Manager 3.1 and I cannot find anything in sys paramaters that would allow this. Somethings broke or I have a configuration problem somewhere.