Quote:
Originally Posted by martinyoung
Yes, it is designed to work with T1s but you are going to need to rephrase your questions to something a Definity tech will understand. Your questions about DNIS and ANI are not relevant unless the Definity is going to do no answering on calls to your server, it will just pass the entire call to you. If that is what happens, then you will need to ask the T1 vendor what is coming in. If the Definity answers the call first then routes it to you because the caller makes whatever choices required to get it to you, all the DNIS and ANI handling has already been done. You will be getting internal data from the Definity.
A Definity tech will have no idea what an A bit or B bit is or what they do, we deal with line coding and format which in your case is B8ZS/ESF.
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Thank you, that makes sense, before it was going through an automated attendant where we had to press 1 then an extension, we then requested that we could have just a number that went straight through to our system which they gave us. I will check with them to see if that is how it is configured, is there anything specific I can ask him to see if his system is in fact configured to just pass the T1 vendor to us?