Quote:
Originally Posted by bchelpdesk
We currently installed a G350 in one of our remote locations and are now being told that the G350 will not work with our current phone system. (G3si v.11) Of course this wasn't told to us until after the purchase and installation. Is there any fix that we can provide without having to upgrade our main system? We have a full data T1 connecting the 2 sites. The G350 is a full VoIP solution with analog ports for faxes. Someone please help us. I don't believe that we have to upgrade our system to make the faxes work.
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Well, since you're 100% IP then the phones can simply ride the T1. Easiest thing to do is get POTS lines for the fax machines and be done with it ... or you could purchase MultiTech VOIP voice/fax gateways for both ends and route the fax machines via those devices.
You MUST have an S8xx0 platform to utilize the G350.
regs,
.al.