Quote:
Originally Posted by martinyoung
If they had done that while it was broken they would have seen local trouble from the get go.
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You would hope. Then again, this circuit would work for a while, sometimes days before it would drop out of service. So looping the PBX back toward itself from the network side of the CSU, it could have actually looked okay for a short time, possibly long enough to give a false sense of everything being okay.
Quote:
Originally Posted by martinyoung
Always check local before involving anyone else.
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Absolutely! And always perform a visual inspection!