martinyoung

You will need to maintain a spreadsheet outside the PBX, mainly so that you know which auth codes are assigned and who has which auth code.

Make sure everyone knows that each person has their own auth code and there will be no sharing. Do not give out group codes (such as, all of accounting uses the same auth code). Folks are not used to auth codes yet and may try to find ways around them. You might tell them that if they tell someone else their auth code will result in the cancellation of that code and the ability to call outside the system.

You will need to decide if all calls outside must use an auth code or if local calls will be permitted. Local calls will not cost you anything so you might allow those. The Avaya docs about setting up auth codes is pretty good, read and understand it before beginning. Auth codes deal with assigning FRLs to people, so make sure you understand that.

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Marty
Retired Avaya DSIC tech