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JAAS · April 26th, 2007, 10:37 AM

Greetings to all...

Guys I have a question to ask and I expect honest answers please.

I was hired by XYZ company as a "break-fix technician" (don't konw if that's a real term or something they came up with, but my real job is to review tickets from employees and fix minor issues like password resets and pc troubleshooting) and I'm being paid like one.. ($7.50/h).

The thing is, I started looking at the PBX, and out of my own I started playing and learning a few things, up to the point where now if there's problems with the phones they call me. (general problems, like no tone and such. Nothing really technical)

Yesterday I decided to "clean up" a bit the patch panel (if that's how it's called) to remove wires that where once used but where no longer connected, seems like the last guy working here just disconnected what he didn't needed and run new wires leaving the old ones there.

That went fine, but now they are asking me to move all extension from the higher cabinets (C, D, E) to the empy ports in the lower cabinets in order to use the least ammount of cabinets possible.

I was randomly cheking the ports with a tester and there are some that are damaged (this is a 20something year old equipment). So in order to do this I'll have to go one by one in order to determine which ones are working and which are not.

The question here is.. how much do any of you guys professionaly charges for this kind of work, because I'm pretty sure it is not $7.50.

Sorry for the long read but I really feel I'm being used here..

April 26th, 2007, 10:37 AM	#1 (permalink)
JAAS Join Date: Apr 2007 Posts: 12	What you guys think? Greetings to all... Guys I have a question to ask and I expect honest answers please. I was hired by XYZ company as a "break-fix technician" (don't konw if that's a real term or something they came up with, but my real job is to review tickets from employees and fix minor issues like password resets and pc troubleshooting) and I'm being paid like one.. ($7.50/h). The thing is, I started looking at the PBX, and out of my own I started playing and learning a few things, up to the point where now if there's problems with the phones they call me. (general problems, like no tone and such. Nothing really technical) Yesterday I decided to "clean up" a bit the patch panel (if that's how it's called) to remove wires that where once used but where no longer connected, seems like the last guy working here just disconnected what he didn't needed and run new wires leaving the old ones there. That went fine, but now they are asking me to move all extension from the higher cabinets (C, D, E) to the empy ports in the lower cabinets in order to use the least ammount of cabinets possible. I was randomly cheking the ports with a tester and there are some that are damaged (this is a 20something year old equipment). So in order to do this I'll have to go one by one in order to determine which ones are working and which are not. The question here is.. how much do any of you guys professionaly charges for this kind of work, because I'm pretty sure it is not $7.50. Sorry for the long read but I really feel I'm being used here..