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Old February 13th, 2007, 03:44 PM   #5 (permalink)
oozenoz
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Re: Not able to Barge in to calls

Now that I'm off my soapbox, what is the actual numeric value of this COR? Have you checked to verify that the sup ext has this COR and the agent ext has this COR? Are you certain the sup isn't attempting to monitor an agent phone that is already being monitored?
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