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ceaser_t · February 13th, 2007, 01:19 PM

Hi ,

We have avaya 4621 SW IP. One of the supervisor is not able to barge in to agents calls. I tried changing the COR to general where service can be obeserved as well as observer, but still no luck . Any one have ideas on this ? Thanks in advance

February 13th, 2007, 01:19 PM	#1 (permalink)
ceaser_t Join Date: Oct 2006 Posts: 21	Not able to Barge in to calls Hi , We have avaya 4621 SW IP. One of the supervisor is not able to barge in to agents calls. I tried changing the COR to general where service can be obeserved as well as observer, but still no luck . Any one have ideas on this ? Thanks in advance