January 26th, 2007, 12:52 PM
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#4 (permalink)
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Moderator
Join Date: Jul 2003
Posts: 1,349
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Re: Periodic hold tone
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Originally Posted by nhammer
wouldn't that make it so the person who was put on hold hears the tone?
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er, Yup!
Quote:
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Originally Posted by nhammer
I'm looking for a tone to come out of the phone of the person who put the caller on hold...reminding them audibly (instead of just the blinking line appearance) that they have someone holding.
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What about the Long Hold Recall Timer in system-parameters features:
Long Hold Recall Timer (seconds): You can administer the system to remind a user that a call has been on hold for too long.
Valid entries: 0- 999; 0 deactivates the timer.
Usage: This value is the number of seconds a call can be on hold before the system re-alerts the user to remind them of the call.
Other than that I don't think there's any way to make a "tone" come out of the 6400 series set.
regs,
.al.
Last edited by ahays; January 26th, 2007 at 01:01 PM.
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