martinyoung

Are you still trying to do this with the HD you bought from the computer store or did you contact Avaya to get one? I still say you will not succeed with a generic disk, I never have.

If you bought an HD from a computer store and want to keep trying that one, make sure it is the same type and capacity as the one that failed. Hopefully you have a backup that is still good because if you purchased any additional features, those will not be reinstalled from the generic optical disks.

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Marty
Retired Avaya DSIC tech