penelope

Yeah... Too bad when for 5 years since new systems were installed in EVERY office we have been careful to never overlap DID ranges/extensions now, one of the second international site to be brought up with 4-digit dialing throws a wrench into the whole thing.

I'm thinking of rather than make ALL off the offices 5-digit dialing to accomodate that one, I'll begin making the international offices 5-digit. Since Milan and HK are the first to be added users can start out getting used to dialing something in front of the 4-digit extension number for international. Like a 1. Irks me that HK was done like that and between you, me and the forum, the person who did it says his reason was that he did not know all of the other offices DID/ext ranges. He could have asked. He could have looked at the other systems. Any number of ways. Soooooo... he chooses 0? The one certain to conflict with EVERYONE.

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Penelope