oozenoz

Couple of days ago I suggested you pull up the PC's IP stack information, and run PING and TRACERT tests from that workstation to your PBX.

Quite honestly, if the IP addresses of the PC and the IP phone are in the same class range, and the softphone works on the PC, then there is probably something misconfigured on the IP phone - or, you could have a routing issue. We can't verify unless you run these and paste the results here.

Now, is the phone using DHCP and getting an IP address from a DHCP server at your office, or is the IP address programmed into the phone?

One other question a coworker suggested, is there any sort of login required to bring the PC up on the VPN tunnel?

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- calvin