penelope

I have no experience on the S8300 (yet) and I'm trying to get a new site communicating with an existing G3si v10. The new one is an S8300, actually says G3 V13. I've created the trunk group on the G3si side exactly how I've done it for another site to communicate with a Prologix (that one works VoIP).

I've done the signalling group, node-names, everything that I am aware of. A trace says:
10:04:57 denial event 1012: Destination Unavailable D1=0x7a D2=0xcc
10:04:57 dial 8025
10:04:57 reorder trunk-group 37 cid 0xcc

The status on the S8300 says: 0037/001 T00031 out-of-service-NE
The status on the G3si says: 37/01 T00276 OOS/FE-idle

I've compared it to another site with an S8300 that is communicating with the G3si and I don't know what I'm missing. I've searched all over Avaya and can't find a manual on the S8300. Does anyone have an idea of what's missing or where I can get a manual?

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Penelope