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savvasc · January 22nd, 2007, 12:56 AM

Thanks Marty, but this is not what I am looking for. I do not want to play the announcement before the queue. I want to play the announcement, when the call is coming out of the queue and routed to the available agent. Can we do that?

January 22nd, 2007, 12:56 AM	#3 (permalink)
savvasc PBXtech GOLD 100+ posts Join Date: May 2004 Posts: 125	Re: Vectoring Thanks Marty, but this is not what I am looking for. I do not want to play the announcement before the queue. I want to play the announcement, when the call is coming out of the queue and routed to the available agent. Can we do that?