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Originally Posted by avayatek
I need to know if the switch (Avaya S8710) will allow an extension (1308) that is x’d out and automatically goes to cover (c25) can be included in a cover answer group within a cover path (97) to make all phones within the cover answer group (c25) ring when assigned as an extension (1308) within the given cover path (97)?
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No. That would be what we call "double coverage." Specifically, the caller will follow ONLY the coverage path of the station/entity that they are calling and NOT the coverage paths of ANY stations that might be found within the original entity's coverage path.
regs,
.al.