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Old January 17th, 2007, 09:04 AM   #2 (permalink)
ahays
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Re: Cover answer extensions ringing in a cover path

Quote:
Originally Posted by avayatek
I need to know if the switch (Avaya S8710) will allow an extension (1308) that is x’d out and automatically goes to cover (c25) can be included in a cover answer group within a cover path (97) to make all phones within the cover answer group (c25) ring when assigned as an extension (1308) within the given cover path (97)?
No. That would be what we call "double coverage." Specifically, the caller will follow ONLY the coverage path of the station/entity that they are calling and NOT the coverage paths of ANY stations that might be found within the original entity's coverage path.

regs,

.al.
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