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Originally Posted by drive
Is it possible to program EC500 on their IP phone and if that phone fails to also have it go to their cell phone or to a landline phone as a failover?
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For as much as you'd be using it it's probably not worth the expense of purchasing EC500. You can cover their calls to their cell phones using CCRON (Coverage of Calls Redirected Off Net). Add a second coverage path to each user that covers to their cell phone and give them the ability of setting the active coverage path via both FAC and the TAE (Telecommuting Access Extension).
-OR- (even easier)
Simply give them access to the TAE so that they can remotely call-forward their extensions to their cell phone (or any other number that their COR allows them to dial). With CCRON turned on their calls will return to the PBX for voicemail if the cell phone does not answer.
regs,
.al.