PBXtech.info - View Single Post - Vector Routing Tables

ko_glass · December 14th, 2006, 09:56 AM

What happens in Vector 109. It would appear if nothing is dialed or a call is without ANI the vector fails and falls through to step 22 which is the go to vector 109. Also perhaps if you put go to Vector 109 unconditionally in step 13 and then edit the vector and insert a stop in step 14 this will isolate the vector a little better. Make sure all of the ANI routing steps line up with where they are supposed to go. Could it also be that some of the callers remember the 7293 number from an old setup with routing calls and they are dialing it at the prompt and announcement 2200. Maybe change that agent's number and leave the 7293 unassigned. I still would like to know what vec 109 looks like. Are there other Vectors allowing callers to reach 7293?

December 14th, 2006, 09:56 AM	#8 (permalink)
ko_glass PBXtech SILVER 25+ posts Join Date: Jul 2003 Posts: 63	Re: Vector Routing Tables - VRT What happens in Vector 109. It would appear if nothing is dialed or a call is without ANI the vector fails and falls through to step 22 which is the go to vector 109. Also perhaps if you put go to Vector 109 unconditionally in step 13 and then edit the vector and insert a stop in step 14 this will isolate the vector a little better. Make sure all of the ANI routing steps line up with where they are supposed to go. Could it also be that some of the callers remember the 7293 number from an old setup with routing calls and they are dialing it at the prompt and announcement 2200. Maybe change that agent's number and leave the 7293 unassigned. I still would like to know what vec 109 looks like. Are there other Vectors allowing callers to reach 7293?