PBXtech.info - View Single Post - Vector Routing Tables

ko_glass · November 30th, 2006, 12:47 PM

If you are going to use Vector Routing tables to route area codes then you will more than likely have to assign a skill to each agent for every area code they will answer. Once that happens you can probably then get the calls to go to the agents mailbox..

November 30th, 2006, 12:47 PM	#2 (permalink)
ko_glass PBXtech SILVER 25+ posts Join Date: Jul 2003 Posts: 63	Re: Vector Routing Tables - VRT If you are going to use Vector Routing tables to route area codes then you will more than likely have to assign a skill to each agent for every area code they will answer. Once that happens you can probably then get the calls to go to the agents mailbox..