PBXtech.info - View Single Post - Routing a attedant console/switchboard to a normal extension

Virgin Voicey · October 16th, 2006, 08:23 AM

Hi all

Hmmmmmm, I want to do the following.......if my switchboard is busy or not answering for it to route to a predefined dn.

I tried to setup a hunt group which in turn was pointing to a coverage and remote covergae path containing the dn.........It doesn't want to route or break out from the Switchboard vector........

When looking at the attedant group I see there is no where that one can stipulate a Coverage Path..........

Can one then Route a incoming call from a switchboard if not answered for a pre-determined amount of rings or when busy to a normal DN ????????

Thnak you in advance

Anton
Virgin Voicey

October 16th, 2006, 08:23 AM	#1 (permalink)
Virgin Voicey Join Date: Oct 2006 Posts: 2	Routing a attedant console/switchboard to a normal extension Hi all Hmmmmmm, I want to do the following.......if my switchboard is busy or not answering for it to route to a predefined dn. I tried to setup a hunt group which in turn was pointing to a coverage and remote covergae path containing the dn.........It doesn't want to route or break out from the Switchboard vector........ When looking at the attedant group I see there is no where that one can stipulate a Coverage Path.......... Can one then Route a incoming call from a switchboard if not answered for a pre-determined amount of rings or when busy to a normal DN ???????? Thnak you in advance Anton Virgin Voicey