PBXtech.info - View Single Post

BP88 · August 2nd, 2006, 11:38 PM

I have a Partner system with Partner mail, and extension 10 goes directly to Voice mail, even when DND is turned off.

I had this situation once before and did a F11 10 10 to turn off forwarding and that fixed it (I don't know how forwarding got turned on and neither does the user)

This time that didn't work.

I can't figure out why it just goes straight to voice mail, and why it just started doing it out of the blue.

Messing with extension 10 makes me nervous as I have screwed up other programming, like how the main lines ring in before by making an inadvertant change.

So I'm just asking for a little advie.

I'm sure it is something simple that I am overlooking.

Thanks.

August 2nd, 2006, 11:38 PM	#1 (permalink)
BP88 Join Date: Aug 2006 Posts: 1	Extension goes directly to voice mail I have a Partner system with Partner mail, and extension 10 goes directly to Voice mail, even when DND is turned off. I had this situation once before and did a F11 10 10 to turn off forwarding and that fixed it (I don't know how forwarding got turned on and neither does the user) This time that didn't work. I can't figure out why it just goes straight to voice mail, and why it just started doing it out of the blue. Messing with extension 10 makes me nervous as I have screwed up other programming, like how the main lines ring in before by making an inadvertant change. So I'm just asking for a little advie. I'm sure it is something simple that I am overlooking. Thanks.