martinyoung

What is your connection between the Definity and your VoIP box? I know you show it as a PRI but what does the Definity think it is? If the Definity sees it as another PBX then your PRI is a tie trunk. In that case you need to check the COR and FRL of both trunk groups, from the Definity to the outside world and to the tie line. Make sure both are compatible. Keep in mind that an incoming tie trunk call that transfers to another trunk group drops one FRL and becomes one step more restricted.

Also verify that the COS permits trunk to trunk connection.

You can do a trace in the Definity on the incoming circuit from the VoIP box, that also might tell you what is happening.

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Marty
Retired Avaya DSIC tech