PBXtech.info - View Single Post - definity G3-dial 0 and xfers to wrong secretary????!!!

ceez · July 11th, 2006, 04:31 PM

hello oh mighty telecom gurus!

I have a user in which when you dial 0 during the vmail message it goes to the wrong secretary. She used to be his secretary but he's moved to another location in the building and it's now a different secretary.

I understand that all this is done via the cov path, which is 51. When i type list cov path 51 i have h1 as Point1, I type list hunt 1 and i have the number to our Audix @ ext 770.

this is the cov path that we use for all our users unless they are going to various other people before dialing the vmail.

what command do i need to type to make this change? I dont know where else to look.

Thanks for the help,

ceez

July 11th, 2006, 04:31 PM	#1 (permalink)
ceez PBXtech SILVER 25+ posts Join Date: Jul 2005 Posts: 76	definity G3-dial 0 and xfers to wrong secretary????!!! hello oh mighty telecom gurus! I have a user in which when you dial 0 during the vmail message it goes to the wrong secretary. She used to be his secretary but he's moved to another location in the building and it's now a different secretary. I understand that all this is done via the cov path, which is 51. When i type list cov path 51 i have h1 as Point1, I type list hunt 1 and i have the number to our Audix @ ext 770. this is the cov path that we use for all our users unless they are going to various other people before dialing the vmail. what command do i need to type to make this change? I dont know where else to look. Thanks for the help, ceez __________________ Running: Definity G3 ver r011i.03.2.536.1