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Re: Trunking Issue
Routing by DNIS number is done by the service provider, by the time the call lands in your PBX it already has its' DNIS assignment. You will need to talk to them.
They will need to reroute the calls in the CO. If this involves using a different vendor for your 800 traffic, you will need to co-ordinate it.
Route Patterns are only used to route outgoing calls, they have no impact on incoming calls.
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Marty
Retired Avaya DSIC tech
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