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Re: Opx?
I'm sorry for not saying exactly what system... it's an R10. There is no EC500 licencing on the system geographically near him, it has the 5 teaser IP station licenses. For an IP phone we would have to use one of the older models (which I have had fits trying to get to work at all) because the system is not at CM.
The user does have IPSoftphone off the HQ system with vmail. The problem is that it is not being used how it is intended to be used. People call his home number, or cell phone number, instead of his office extension number. So, of course he cannot reply to vmail, cannot forward, cannot call the sender or anything else because it's not on our vmail system. Because this is a very high up officer who works from home, other officers want him to be reached exactly like an extension in an office. No use telling them that IPSoftphone is the best thing we could give him... get him a PHONE!
I could even give him EC500 off the HQ system and point that to his cell phone and have IPSoftphone on his home phone. I'm ready to give up and just put a phone in and wash my hands of it. I've even done Visio drawings to explain exactly how it works. Thing is... they will STILL need to then call him on his EXTENSION number!
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 Penelope
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