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Re: aca cert
There is only one product specific test for the ACA certificate that you want. On the Avaya University page you will see a bunch of prereq requirements for various courses, but you can actually skip all of them if you are comfortable in your knowledge and go take the test. The test is monitored and costs $175, or it did when I took it. It also must be taken at an official test site that you have to travel to. I took the test at a location two miles from the office.
If you want to find out how much studying you need, take the assessments for each course.
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Marty
Retired Avaya DSIC tech
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