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Originally Posted by batcavenet
We have a G3csi - and currently have 10 PRI lines.
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Ditto what Marty says. The G3csi (ProLogix) is a single port network PBX and is only capable of handling a maximum of 242 simultaneous conversations. It is HIGHLY recomended that you not exceed 8 T1's in a given port network for this reason. If you consider intercom traffic, with 10 T1s you can easily exceed the PBXs capacity ... especially if you're in a call center environment queuing calls, etc.
Keep an eye on your processor occupancy. If you begin to notice slow dial-tones, mis-directed calls (i.e. showing up at the console as "unknown call") then it may be time to upgrade to an S8xx0. With an S8xx0 platform you can keep your existing cabinets and still add additional port networks making your growth less painful on the pocketbook.
regs,
.al.