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announcement protected without human intervention
Good afternoon,
We have a little trouble with announcement :
We must record some announcement "on the fly" to give caller some infomations.
But sometime, without any human intervention, using the good way to record/delete an announcement (Fac + extension + 1 to record ending by #) the state of the announcement become "protected"
i cannot give explanation to this trouble (avaya france too)
Thank you
(sorry for my english)
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