martinyoung

You set up CO provided auth codes with the vendor. If you do not know the auth code (or codes) you will need to contact them.

I prefer to do auth codes from within the PBX for a few reasons.

You can be more flexible with them. If you have 1000 users, you can give each one an auth code to control every call they make. You can, for instance allow some users to make long distance calls over the more expensive local circuits if all the long distance circuits are full. Others you could block.

If a code becomes public knowledge (and they will), you can delete it.

You can add and remove codes as needed. Lawyers, for example, would use an auth code as an account code. When Accounting looks at the Call Accounting records from the PBX, they can compare auth codes with the client database and bill the call to the correct client.

__________________
Marty
Retired Avaya DSIC tech