PBXtech.info - View Single Post - How do I block my name and number internally

penelope · June 13th, 2006, 04:07 PM

"Sounds like your UDP is recognizing you are dialing one of your own toll free numbers and modifying the called number, thereby forcing the call internally to your VDN. (Probably being done so your internal people calling your centre aren't racking up toll free costs...)"

I'd check the ARS ANA first, that sounds awfully suspicious to me that it is displaying your name and extension number. Easy way also is to do a list trace station xxxx, dial the 800#, and see what/where it is actually being sent out.

I did this in a couple of our offices that have DCS but I found that they were calling long distance between offices. The user can't tell any difference.

June 13th, 2006, 04:07 PM	#6 (permalink)
penelope PBXtech GOLD 100+ posts Join Date: May 2006 Posts: 179	Re: How do I block my name and number internally "Sounds like your UDP is recognizing you are dialing one of your own toll free numbers and modifying the called number, thereby forcing the call internally to your VDN. (Probably being done so your internal people calling your centre aren't racking up toll free costs...)" I'd check the ARS ANA first, that sounds awfully suspicious to me that it is displaying your name and extension number. Easy way also is to do a list trace station xxxx, dial the 800#, and see what/where it is actually being sent out. I did this in a couple of our offices that have DCS but I found that they were calling long distance between offices. The user can't tell any difference.