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Re: How do i upload recorded announcement to Audix
I do not know the release of your Intuity so I do not know if you use tapes or a CD. Files can be uploaded to an Audix from that media (tape or CD) using an option in the Intuity main menu.
Where they are to be saved and the link to the files are in the install script. You might call Avaya and see if they still provide this service.
Alternatively, the method provided in the Audix for you to add custom announcements is by the telephone handset. I can't direct you to the menu choice that takes you to this option because that depends on your software release.
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Marty
Retired Avaya DSIC tech
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