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Old April 13th, 2006, 09:50 AM   #1 (permalink)
romulus15
 
Join Date: Apr 2006
Posts: 3
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Question Intuity Audix R4 Menu not appearing

Hi folks. Just stumbled upon pbxtech and it has quite a bit of good info. I'm hoping there are some Intuity Audix people out there that might be able to help me.

We're an IT firm in New York State and were just given a Merlin Legend system with a MAP/5P box (with a Tandberg tape drive) with Intuity Audix R4.4 on it. Unfortunately, the old phone guys don't exist, so we don't have any passwords.

It appears that I have most of the tapes I need to reload the system, except for the Intuity AUDIX Voice Messaging System and System Announcements tapes. I assume that not having these tapes will present a problem. Anyone out there have them that I can copy? Willing to trade out some Legend components if necessary. Have way more than we'll ever need.

Anyway, I loaded the system onto a clean SCSI drive up to and including the Serial In-Band Switch Integration tape. The system comes up fine.

Everything appears normal except that I'm not getting any menu system. All the manuals that I've read say to log in as root and the main menu will come up. This just isn't happening. Is there a command that needs to be run that will let me bring up the menu? Or is the menu not coming up because the final two tapes arn't loaded yet?

Thanks for any help you can possibly provide.

~Max
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