We just upgraded to the Avaya Intuity LX voice mail system from a LEGACY Duvoice system. Much better but seems to be lacking a feature that we used to have.
Before..users could receive a copy of their voice mail message in their email in the form of a wav file. This was handy as users spend a lot of time out of the office and like to be notified via email on the blackberry or other device, telling them to call in and listen to their voicemail.
Since the upgrade, or shall I say, new install, we are unable to do this and the vendor is telling me we can't.
When I look at the config web pages there are smtp server settings and a whole boatload of other configuration options which are starting to convince me the vendor may be incorrect.
SO I AM ASKING you all.....
Can we have user's voice-messages sent to their email boxes by way of SMTP?
Please help
christopher walsh
fwgeek@gmail.com