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George · February 28th, 2006, 08:08 AM

Hi,

I posted this a couple of months ago,pre upgrade to version 3. Here's an updatem post version3:

I've got several users that are members of more than one group. As we know, toggling the HGEna button, puts these users in and out of all groups they're members of.

I know that in version 3.0.59, I can set up individual HGEna buttons for specific groups. I did this, but it doesn't work.

What I've done on 2420 phone on digital telephony tab of user:
Action HGEna
Telephone Number 849 (849 is group number)

Same user has HGEna button for other group. No other config on this button

But, when I press any of these two buttons, they seem to control each other, ie, pressing HGEna also makes HGEna849 active. Pressing HGEna, takes HGEna out of group.

Basically, it's working right.

Have I done anything wrong here?

Thanks,

G!

February 28th, 2006, 08:08 AM	#1 (permalink)
George PBXtech SILVER 25+ posts Join Date: Jan 2005 Posts: 59	Multiple Hunt Group Menbership Hi, I posted this a couple of months ago,pre upgrade to version 3. Here's an updatem post version3: I've got several users that are members of more than one group. As we know, toggling the HGEna button, puts these users in and out of all groups they're members of. I know that in version 3.0.59, I can set up individual HGEna buttons for specific groups. I did this, but it doesn't work. What I've done on 2420 phone on digital telephony tab of user: Action HGEna Telephone Number 849 (849 is group number) Same user has HGEna button for other group. No other config on this button But, when I press any of these two buttons, they seem to control each other, ie, pressing HGEna also makes HGEna849 active. Pressing HGEna, takes HGEna out of group. Basically, it's working right. Have I done anything wrong here? Thanks, G!