Thread: ACD Question
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Old February 25th, 2006, 09:05 PM   #6 (permalink)
Cavscout
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Re: ACD Question

Well there are a number of different things to check.

First you want to check the OPT in the RDR Block.

You probably have CFO, and you probably want CFF.

Also you will want to set your FOPT to 0. This will prevent two calls from forwarding right after each other, unless the FOPT expires.

Good Luck
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