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martinyoung · February 20th, 2006, 12:58 PM

Right now the only thing I can think of is CAS. Have it record all incoming traffic including abandoned and unterminated calls, you would have to shorten the record interval. You might have to tweak the switch CDR page, for example "Suppress CDR for Ineffective Call Attempts". Unless someone else posts a message that jogs my memory, this is the best I can offer.

February 20th, 2006, 12:58 PM	#2 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,450	Re: Tracking missed calls Right now the only thing I can think of is CAS. Have it record all incoming traffic including abandoned and unterminated calls, you would have to shorten the record interval. You might have to tweak the switch CDR page, for example "Suppress CDR for Ineffective Call Attempts". Unless someone else posts a message that jogs my memory, this is the best I can offer. __________________ Marty Retired Avaya DSIC tech