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knewshound · February 14th, 2006, 11:15 AM

I work on a very large Definity network.

One of the sites has a (dont laugh) G3 SI with V4.0.054 software.

It seems a joker calls a guy there, everyday, and generally makes an ass of himself.

The person recieving the calls is less than amused and would like to find out who is calling him.

We are pretty sure it is an internal call so I would love to have the CDR catch him at this for legal action.

Question # 1 - Can the Switch display CDR info on Station to Station Calls?

Question # 2 - If so, how?

I have read the documentation and I see it is vaguely discussed but I have yet to figure out how to actually turn it on.

Any assistance would be greatly appreciated.

Cheers,

knewshound

February 14th, 2006, 11:15 AM	#1 (permalink)
knewshound PBXtech SILVER 25+ posts Join Date: Jan 2006 Posts: 62	Can CDR record INTERNAL calls? I work on a very large Definity network. One of the sites has a (dont laugh) G3 SI with V4.0.054 software. It seems a joker calls a guy there, everyday, and generally makes an ass of himself. The person recieving the calls is less than amused and would like to find out who is calling him. We are pretty sure it is an internal call so I would love to have the CDR catch him at this for legal action. Question # 1 - Can the Switch display CDR info on Station to Station Calls? Question # 2 - If so, how? I have read the documentation and I see it is vaguely discussed but I have yet to figure out how to actually turn it on. Any assistance would be greatly appreciated. Cheers, knewshound