Don't hold your breath. I've been asking them to have the PBX's sync with an external time source (or at least one another) for the better part of the last 10 years. Even the old Rolms call the atomic clock every night. Time sync is sort of important in a virtual call center environment.
Another peeve is the *T transfer deal. You would think that there'd be a vector command like "disconnect after digits xxxxxxxxxx" but you have to place the DTMF tones in an announcement (read: kludge) in order to make this work from a vectored auto-attendant (Not so bad anymore with VAL ... I have a program to create DTMF .wav files ).
Off-topic here, but you get my drift on "slow development" or more aptly put "development prioritization."
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