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Old January 12th, 2006, 04:14 AM   #5 (permalink)
legethi
 
Join Date: Mar 2005
Posts: 2
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Talking Re: Need help with creating hunt group...

Hy Guy,
If I understand your request, you would like to allow 2 users to answer at the same call.
So to do this, u have to make hun by this command : add hunt next
Now to set the first page, u have to determine the extension of the hunt so if your idea is to the both user could answer to their phone extension, u have to create 2 new phone extension and set their real phone extension in the hunt group. after u have to determine the group type for call distribution. now at the third page u have to set the new phone extension of your both user and record this to finish.
do the same for the second hunt group.

Now if you wants you could make a bridge between the both phone like this both user could answer to the phone call.

I hope than I could help u
kind regards
Thibaut
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