martinyoung

Say that your two people have extensions 2345 and 4567. Add hunt group 1 (if you don't have any now or a higher number if you do), give it a name and a group extension 1234 (for this example). You can leave everything else default for now, they define various ways the hunt group can be customized.

Now press next page to get to the members list page, you may have to press next more than once to get there. Add 2345 and 4567 to the member list. Press enter.

Now when anyone calls 1234 it will ring on one of the two members. The default will be to ring on the first number who will answer the call. The next call will be to the other number and they will alternate that way.

You can modify how the hunt group works by changing some of the options I told you to skip earlier. You can add a queue, coverage to a group mail box, how the calls get answered by the hunt group, etc.

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Marty
Retired Avaya DSIC tech