martinyoung

I assume an IP connection since you see a network connection fail so I have a couple questions.

Have you used ASA with this system before? If not, what is the release of the switch?

The switch has to be new enough to have IP_Services available. If it is there, do you have SAT enabled?

Are you connecting to the IP address of the CLAN that SAT is using? Ping it to make sure.

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Marty
Retired Avaya DSIC tech