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mundoy_plana · December 19th, 2005, 06:41 PM

Hi Ahays,

thanks for the clarification.
Can you help me do the configuration on the one I sent? I pasted it below.

First is we ordered an ISDN E1 There are no DDI numbers attached to PRI. only one main calling number. how can I configure it wherein I will be able to route it to a vdn number. because the pupose of the line is to have a calling number then will route to the agents via vdn, vector and skill. If I have the main number 866-1234 how would I be able to route it to a vdn number? lets say vdn 3456.
Btw. someone told me that it is done on the incoming call handling treatment. How do I do it provided the numbers above?

Please help. Thanks You So Much

December 19th, 2005, 06:41 PM	#7 (permalink)
mundoy_plana Join Date: Feb 2005 Posts: 8	Re: ISDN trunk configuration Hi Ahays, thanks for the clarification. Can you help me do the configuration on the one I sent? I pasted it below. First is we ordered an ISDN E1 There are no DDI numbers attached to PRI. only one main calling number. how can I configure it wherein I will be able to route it to a vdn number. because the pupose of the line is to have a calling number then will route to the agents via vdn, vector and skill. If I have the main number 866-1234 how would I be able to route it to a vdn number? lets say vdn 3456. Btw. someone told me that it is done on the incoming call handling treatment. How do I do it provided the numbers above? Please help. Thanks You So Much