PBXtech.info - View Single Post - adding a 2nd 2way trunk to PRI *newbie help please

lt1vert · December 16th, 2005, 01:07 PM

Hi everyone...

I'm a desktop tech that has been assigned a Definity G3r release 11. My experience is limited to adding phones and very basic trouble shooting with stations so I'm pretty lost on how to get to this. I hope you guys can help.
Our old Main Number is currently on Number Retention Service that is being disconnected. An email from SBC said "the number will added as a 2nd 2 way trunk riding on your Primary Rate ISDN" and that we need to have the telephone number built into our PBX to point it to our new main number.

I looked at the PRI Trunk but I'm not sure where to add the number in the configuration pages. I don't know where to start. any ideas or advice will be greatly appreciated by this helpless noob. :)
thanks,
JC

December 16th, 2005, 01:07 PM	#1 (permalink)
lt1vert Join Date: Dec 2005 Posts: 1	*adding a 2nd 2way trunk to PRI newbie help please** Hi everyone... I'm a desktop tech that has been assigned a Definity G3r release 11. My experience is limited to adding phones and very basic trouble shooting with stations so I'm pretty lost on how to get to this. I hope you guys can help. Our old Main Number is currently on Number Retention Service that is being disconnected. An email from SBC said "the number will added as a 2nd 2 way trunk riding on your Primary Rate ISDN" and that we need to have the telephone number built into our PBX to point it to our new main number. I looked at the PRI Trunk but I'm not sure where to add the number in the configuration pages. I don't know where to start. any ideas or advice will be greatly appreciated by this helpless noob. :) thanks, JC Last edited by lt1vert; December 16th, 2005 at 01:24 PM.