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Re: ISDN trunk configuration
The easiest way is to make the VDN the same number as the number being called. For instance, if a call to 866-1234 is to be handled a certain way, your VDN would be 1234. The call will automatically be directed to the correct VDN just like it would be to a telephone.
You can manipulate the incoming call on the ISDN trunk group form page three wherein you tell the switch that a particular incoming call to 866-1234 will be redirected to 3456 by deleting and substituting digits. I don't recommend that unless you really have no choice because it adds another layer to your programming that you may not remember you did five years from now.
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Marty
Retired Avaya DSIC tech
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