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Originally Posted by axmirza1
Al/Marty: LWC works on both analog and digital sets. I had missed the LWC reception to “spe”, it was set to audex. Thanks.
Now step # 2 where I am stuck is: When the caller goes through the auto-attended to be transferred to an extension under supervised mode it does hook-switch-flash to dial the extension to conference. In the Ring no answer scenario the voice mail comes back with a message “that extension is not answering please leave a message” but it hasn’t dropped the conference with the extension. In other words I can hear the voice mail and the ring both at the same time. If I hang-up it is treated as a transfer and the phone just ring hence VM-port is stuck off-hook on that call.
Question: What dial string or PBX code to disconnect last conference-in call on an analog phone since all voicemail ports are analog?
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For a transfer via analog it works like this:
1) Flash hook to initiate transfer (and announce call, if desired).
2) Hang-up to complete transfer.
In the case of a conferrence, it works like this:
1) Flash hook to initiate conference (and announce call, if desired).
2) Flash hook to conference all parties.
3) Flash hook to drop last party added.
What it looks like is that if there is no answer the VM system is performing a flash hook to get back to the original caller ... except that the flash hook joins all parties (as in the conferrence scenerio). If I am correct, the VM system needs to flash a third time to drop the ringing phone.
regs,
.al.