PBXtech.info - View Single Post - Priority queueing / skill-level

matthewk · December 6th, 2005, 03:28 PM

What if the Fench agents log into the frech skill at level 1 and the english skill at level 2?

Would they get the French call over the longer waiting English?

December 6th, 2005, 03:28 PM	#2 (permalink)
matthewk Join Date: Aug 2004 Posts: 4	Re: Priority queueing / skill-level What if the Fench agents log into the frech skill at level 1 and the english skill at level 2? Would they get the French call over the longer waiting English?