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probchild · August 10th, 2005, 12:05 PM

Can you use the softphone without WIFI fine? If so, you may need to change the bandwidth setting in the softphone. We switched to a Cisco VPN at our remote sites which caused the softphone to stop working. I had to change the bandwidth setting from (Local Area Network) to (Cable, xDSL or ISDN). This allowed the connection to work again. However, there are still some perfomance issues I need to figure out.

Our wireless connections also work fine with this setting. If that did not help, try unchecking both options under "Login Settings".

August 10th, 2005, 12:05 PM	#2 (permalink)
probchild PBXtech SILVER 25+ posts Join Date: Nov 2004 Posts: 42	Re: IP soft phone Can you use the softphone without WIFI fine? If so, you may need to change the bandwidth setting in the softphone. We switched to a Cisco VPN at our remote sites which caused the softphone to stop working. I had to change the bandwidth setting from (Local Area Network) to (Cable, xDSL or ISDN). This allowed the connection to work again. However, there are still some perfomance issues I need to figure out. Our wireless connections also work fine with this setting. If that did not help, try unchecking both options under "Login Settings".